Active Listening Skills Training Course in Hong Kong
Our corporate training course is also available in Kowloon, Sha Tin, Tsuen Wan, Tuen Mun, Yuen Long Kau Hui, Tseung Kwan O, Tai Po, Sai Kung, Yau Ma Tei, Mong Kok, Kwun Tong, Tung Chung, Fanling – Sheung Shui, Sheung Wan, Causeway Bay, Wan Chai, Tin Shui Wai, Tai Kok Tsui, Ma On Shan, Cheung Sha Wan, Hung Hom, Admiralty, Central, Tsim Sha Tsui, Tsing Yi, North Point, Lam Tin, Aberdeen, Wong Tai Sin, Sham Shui Po, Lantau Island, Repulse Bay.
About This Active Listening Training Course in Hong Kong
Active Listening Course in Hong Kong
More than just hearing and nodding, active listening is an important skill that engages the whole body. It keeps the mind active in the sense that information is being dissected and filtered out while listening. Active listening not only benefits the listener but, through body language, the speaker is encouraged to speak as well.
Who Should Attend This Active Listening Course in Hong Kong Workshop
This Active Listening Skills in Hong Kong workshop is ideal for anyone who would like to gain a strong grasp and improve their Active Listening Skills.
All Staff Within An Organisation
Managers
Team Leaders
Executives
Assistants
Officers
Secretaries
Group Size For This Active Listening Skills Training Program in Hong Kong
The ideal group size for this Active Listening Skills course in Hong Kong is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration For This Active Listening Training Course in Hong Kong
The duration of this Active Listening Skills course in Hong Kong workshop is 1 full day.
1 Full Day
9 a.m to 5 p.m
Active Listening Course in Hong Kong Benefits
Below is the list of course benefits of our Active Listening Skills course in Hong Kong
- Complete attention upgrades your capacity to grasp and pass on the information.
- Listening mindfully motivates individual to open up in front of you comfortably.
- Active listening composes relational attachments.
- Enables a better-built perception of the speaker
- Undivided attention encourages the person to remain real on the talk and helps to keep data what the individual understands.
- Provide an opportunity to settle down the controversy. It is hard to continue hitting when the other party does not hit back.
- Undivided attention allows the speaker to absolute sentiments.
- Active listening will give you extra data.
Active Listening Course in Hong Kong Objectives
Below is the list of course objectives of our Active Listening Skills course in Hong Kong
Module One: Course Overview
Module Two: Defining Active Listening
Module Four: Attitude is Everything!
Module Five: Encouraging Conversation
Module Six: Building Relationships
Module Seven: Getting Over Listening Roadblocks
Course Content For This Active Listening Skills Training Course in Hong Kong
Below is the list of course content of our Active Listening Skills training course in Hong Kong
Active Listening Course in Hong Kong: Course Overview
Active Listening Course in Hong Kong: Defining Active Listening
- What is Active Listening?
- Identifying Good Listeners
- Tips for Becoming a Better Listener
- Pre-Assignment Review
Active Listening Course in Hong Kong: Body Language Basics
Active Listening Course in Hong Kong: Attitude is Everything!
- Understanding Sympathy and Empathy
- Creating the Right Mindset
- Being Genuine
- Making Connections
Active Listening Course in Hong Kong: Encouraging Conversation
- What Is Said and What Is Heard
- Asking Questions
- Probing Techniques
- Paraphrasing Techniques
Active Listening Course in Hong Kong: Building Relationships
- Building Common Ground
- NLP Tips and Tricks
Active Listening Course in Hong Kong: Getting Over Listening Roadblocks
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Active Listening Course in Hong Kong Value Added Materials
Each participant will receive the following materials for the Active Listening Skills course in Hong Kong
Active Listening Skills Course in Hong Kong Learner’s Guide
Active Listening Skills Course in Hong Kong Handouts
Active Listening Skills Course in Hong Kong PPT Slides Used During Course
Active Listening Course in Hong Kong Certification
Each course participant will receive a certification of training completion
Courses Fees For Active Listening Skills Training Course in Hong Kong
There are 4 pricing options available for this Active Listening Skills training course in Hong Kong. Course participants not in Hong Kong may choose to sign up for our online Active Listening Skills training course.
- USD 1,019.96 For a 60-minute Lunch Talk Session.
- USD 434.96 For a Half Day Course Per Participant.
- USD 659.96 For a 1 Day Course Per Participant.
- USD 884.96 For a 2 Day Course Per Participant.
Discounts available for more than 2 participants.
Upcoming Active Listening Skills Training Course in Hong Kong Schedule
Contact us for the latest Active Listening Skills course in Hong Kong schedules:
Email: contact@knowlesti.hk
Message:
Download Active Listening Skills Course in Hong Kong Brochure
Request for this Active Listening Skills course in Hong Kong brochure. Fill up the short information below and we will send it to you right away!
Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
- We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
- Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Course Enquiries
Fill up the form and we will get back to you in less than 1 working day.
Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.
Email: contact@knowlesti.hk
We Guarantee 100% Privacy. We Respect Your Privacy. Your Information Will Never Be Shared.
Questions
Active listening is an ability, obtained and improved with constant use. Active listening is entirely focusing on what is being said rather than just passively 'hearing' the words of the speaker. Listen with all five senses.
There are five essential active listening techniques one can practice to help become a more effective listener:
Pay Attention. Give the talker undivided attention and accept the message.
Show That You are Listening.
Provide Feedback.
Defer Judgment.
Respond Appropriately.
Active listening is a fundamental interpersonal communication skill that helps leaders, supervisors, and managers are better communicators and problem solvers. Active listening is not the only key to a pleasant conversation and genuine, empathetic engagement; it also has the potential to develop positive emotions.
The three "As" are attitude, attention, and adjustment. They perform a crucial role in listening skills. Understand how these impact the listening so that they most likely will stay in your mind and keep you on your feet when it comes to the circumstances you need them the most.
Agents of Active Listening Techniques
Building trust and building agreement
Demonstrating concern
Paraphrasing to show understanding
Nonverbal signs which show comprehension such as nodding, eye contact, and leaning forward
Brief verbal affirmations like "I see," "I know," "Sure," "Thank you," or "I understand"
What Are the Characteristics of Active Listening?
Impartial and nonjudgmental.
Patient (periods of silence are not "filled")
Verbal and nonverbal feedback to display signs of listening (for example: smiling, eye contact, leaning in, mirroring)
Probing questions.
Reflecting what is said.
Asking for clarification.
Summarising.
Here are eight steps to becoming an active listener:
Approach each dialogue to learn something.
Stop talking and focus strictly on the speaker.
Open and guide the conversation.
Drill down to the details.
Summarize what is heard and ask questions to check understanding.
Encourage by giving positive feedback.
Active listening builds a safe space in which one's thoughts and feelings do not come under judgment. This safe space is crucial in a relationship, to talk freely and honestly to each other.
The non-active listener sometimes avoids the message if he feels it difficult to be known or too hard to be followed. The listener requires mental preparation and energy to concentrate on the message and the non-verbal conversation like body movement, postures, gestures.
The eight steps to transform into an active listener:
Approach each dialogue to learn something.
Stop talking and focus strictly on the speaker.
Open and guide the conversation.
Drill down to the details.
Summarise what is heard and ask questions to check understanding.
Encourage using positive feedback.
Practice active listening to improve listening skills. Active listening is to hear, evaluate and decipher the content of speech. The four types of active listening are paraphrasing, reflecting feelings, reflecting meaning and summative consideration.
There are five essential active listening techniques one can use to become a more effective listener:
Pay Attention. Give the speaker undivided attention and accept the message.
Show that you are Listening.
Provide Feedback.
Defer Judgment
Respond Appropriately.
The four kinds of active listening are paraphrasing, showing feelings, reflecting meaning and summative reflection.
Paraphrasing. Paraphrasing occurs when the listener repeats the main message spoken by the communicator but in different words.
Reciprocating Feelings.
Reciprocating Meaning.
Summative Reflection.
The Benefits of Active Listening
Avoid Misunderstandings. One of the most apparent reasons to study active listening is to assure that the message is received as the speaker intended it.
Build Relationships. People like to understand that they are being heard and appreciated.
Improve Productivity.
Overcome Disagreement.
Disadvantages of Practicing Active Listening: Practicing active listening can make one like a ‘parrot’ by echoing the same words. Occasionally, the speaker may think you have heard them talking, but you have misunderstood the speaker. It does not facilitate more communication, like genuine empathy.
Active listening creates strong relationships and, while it may not come quickly to many of us, it is an invaluable communication skill. Becoming an excellent listener will take determination and practice, and it will be well worth it in both professional and personal life.
Active listening creates strong relationships and is an invaluable communication skill. It does not come naturally to all people. Practical and robust speaking skills are essential in a field where emotions often reach critical mass.
The listening skill is the most essential aspect of the communication process. It helps to understand and understand the other person's message. Active listening skills create positive workplace relationships which shape our opinions and responsiveness to one another.
Poor listening causes mere assumptions and misunderstandings. These, in turn, lead to errors, ineffective decisions, or costly mistakes. On a personal level, poor listening leads to hurt emotions and a loss of team cohesion. Hence poor listening weakens trust and weakens communication even further.
Environmental and physical barriers to active listening include furniture location, noise such as sounds of traffic or people talking, physiological noise such as a sinus headache or hunger, and psychological noise such as stress or anger.
