This Listening To Customers Training Course 

is also available in Hong Kong, Kowloon, Tsuen Wan, Yuen Long Kau Hui, Tung Chung, Sha Tin, Tuen Mun, Tai Po, Sai Kung, Yung Shue Wan.

About This Listening To Customers Training Course in Hong Kong

Listening To Customers Course in Hong Kong

Listening skills are often disregarded and not taken seriously because it’s just “easy” to do. However, the true essence of listening requires a conscious effort of the mind and even other senses aside from hearing. Listening skills for customers will help you get to the information needed quickly and improves your rapport with the customer.

Who Should Attend This Listening To Customers Course in Hong Kong Workshop

This Listening To Customers Course in Hong Kong workshop is ideal for anyone who would like to gain a strong grasp and improve their Listening To Customers.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Listening To Customers Training Program in Hong Kong

The ideal group size for this Listening To Customers course in Hong Kong is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Listening To Customers Skills Course in Hong Kong

The duration of this Listening To Customers Course in Hong Kong workshop is 2 full days. Knowles Training Institute Hong Kong will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Listening To Customers Course in Hong Kong Objectives

Below is the list of course objectives of our Listening To Customers course in Hong Kong

  • Importance of listening to your customers
  • Is the customer always right?
  • Why people stop listening
  • The main difference between listening and hearing
  • When to interrupt
  • Avoiding all distractions
  • Asking pertinent questions
  • Summarizing what the customers have said
  • Remembering the golden rule of listening

Listening To Customers Course in Hong Kong Value Added Materials

Each participant will receive the following materials for the Listening To Customers course in Hong Kong

Listening To Customers Course in Hong Kong Learner’s Guide

Listening To Customers Course in Hong Kong Handouts

Listening To Customers Course in Hong Kong PPT Slides Used During Course

Listening To Customers Course in Hong Kong Certification

Each course participant will receive a certification of training completion

Course Fees for Listening To Customers Course in Hong Kong

There are 3 pricing options available for this Listening To Customers training course in Hong Kong. Course participants not in Hong Kong may choose to sign up for our online Listening To Customers training course in Hong Kong.

  • HKD 1,946 For a Half Day Course Per Participant.
  • HKD 3,058 For a 1 Day Course Per Participant.

  • HKD 4,170 For a 2 Day Course Per Participant.

  • Discounts available for more than 2 participants.

Upcoming Listening To Customers Training Course in Hong Kong Schedule

Contact us for the latest Listening To Customers course in Hong Kong schedules:

Email: [email protected]

Message:

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      • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
      • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

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