Customer Service Emails Training Course in Hong Kong
Our corporate training course is also available in Kowloon, Sha Tin, Tsuen Wan, Tuen Mun, Yuen Long Kau Hui, Tseung Kwan O, Tai Po, Sai Kung, Yau Ma Tei, Mong Kok, Kwun Tong, Tung Chung, Fanling – Sheung Shui, Sheung Wan, Causeway Bay, Wan Chai, Tin Shui Wai, Tai Kok Tsui, Ma On Shan, Cheung Sha Wan, Hung Hom, Admiralty, Central, Tsim Sha Tsui, Tsing Yi, North Point, Lam Tin, Aberdeen, Wong Tai Sin, Sham Shui Po, Lantau Island, Repulse Bay.
About This Writing Customer Service Emails Training Course in Hong Kong
Writing Customer Service Emails Course in Hong Kong
Customer service interactions range from direct contact to calls and to written exchanges. In emails, the content usually contains instructions that would help the customers with their problem. It is important to write in a clear and straightforward manner that will not cause confusion and that should answer all the customer’s queries.
Who Should Attend This Writing Customer Service Emails Course in Hong Kong Workshop
This Writing Customer Service Emails Course in Hong Kong workshop is ideal for anyone who would like to gain a strong grasp and improve their Writing Customer Service Emails.
All Staff Within An Organisation
Managers
Team Leaders
Executives
Assistants
Officers
Secretaries
Group Size For This Writing Customer Service Emails Training Program in Hong Kong
The ideal group size for this Writing Customer Service Emails course in Hong Kong is:
Minimum: 5 Participants
Maximum: 15 Participants
Course Duration For This Writing Customer Service Emails Skills Course in Hong Kong
The duration of this Writing Customer in Hong Kong Service Emails workshop is 2 full days. Knowles Training Institute Hong Kong will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.
2 Full Days
9 a.m to 5 p.m
Writing Customer Service Emails Course in Hong Kong Objectives
Below is the list of course objectives of our Writing Customer Service Emails course in Hong Kong
- Understand how to use email to build a positive relationship with customers
- The top 5 customer email templates
- Maintaining formality
- Keeping the subject field relevant
- Keeping your email clear and brief
- Using plain, simple and polite language
- Proofreading your email
- 6 things to never do when writing emails to customers
Writing Customer Service Emails Course in in Hong Kong Value Added Materials
Each participant will receive the following materials for the Writing Customer Service Emails course in Hong Kong
Writing Customer Service Emails Course in Hong Kong Learner’s Guide
Writing Customer Service Emails Course in Hong Kong Handouts
Writing Customer Service Emails Course in Hong Kong PPT Slides Used During Course
Writing Customer Service Emails Course in Hong Kong Certification
Each course participant will receive a certification of training completion
Course Fees for Writing Customer Service Emails Course in Hong Kong
There are 4 pricing options available for this Writing Customer Service Emails training course in Hong Kong. Course participants not in Hong Kong may choose to sign up for our online Writing Customer Service Emails training course in Hong Kong.
- USD 1,019.96 For a 60-minute Lunch Talk Session.
- USD 434.96 For a Half Day Course Per Participant.
- USD 659.96 For a 1 Day Course Per Participant.
- USD 884.96 For a 2 Day Course Per Participant.
Discounts available for more than 2 participants.
Upcoming Writing Customer Service Emails Training Course in Hong Kong Schedule
Contact us for the latest Writing Customer Service Emails course in Hong Kong schedules:
Email: contact@knowlesti.hk
Message:
Download Writing Customer Service Emails Course in Hong Kong Brochure
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Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.
Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.
- We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
- Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.
Course Enquiries
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Alternatively, give us a call to have one of our training consultants contact you. Our corporate training courses can be contextualized to meet your organization’s training needs. Leverage on our large pool of professional trainers and consultants for your organization’s training needs.
Email: contact@knowlesti.hk
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